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Hapi Insights

Resources and News

The Future of Hotel Data Report 2025

Hapi People Spotlight: Natacha Shu

Recognition Matters: Bridging the Loyalty Gap in Hospitality

Integration layer strategy: The real barrier to hotel innovation

Loyalty Program Readiness Quiz

AI in Hospitality: Why Data Matters More Than Ever

HM Exclusive: Nearly 50% of hoteliers struggle to access critical data

How Hotels Can Make AI Work for Them: Overcoming Legacy System Challenges

The Future of Hotel Data Report 2025

Customer Stories

The Right Message at the Right Time: Revolutionizing Hotel Stays with Kipsu and Hapi

Customer Stories

Bringing Hospitality Tech Together: The HotelKey and Hapi Integration Story

Hapi People Spotlight: Joe Monette

Tech Talk: International Hospitality Technology Hall of Fame Inductee Luis Segredo on Driving Innovation

The Real-Time Data Problem in Hospitality and Why It Matters

AI for Hotels: How to Use It Without a Costly Tech Overhaul

Hapi Reaches New Heights as Hotels Demand Smooth, Real-Time Access to Critical Data

Hapi People Spotlight: Kim Bilotto

Real-Time Data Can Serve as a Differentiator for Hotel Brands

Hapi People Spotlight: Ben Heiland

PMS: The Heart of the Hospitality Operating Environment

Q&A with Jeff Bzdawka, Hapi president

Innovation in Hospitality Starts with Strong Partnerships

8 Best CRM Software for Hotels in 2025

The evolving nature of the relationship between hotels and their tech partners

Hapi and Revinate partner

Hapi and Revinate Team Up to Enable Hoteliers to Drive Direct Bookings Quickly and at Scale

Hapi Partners with Revinate to Boost Hoteliers’ Direct Booking Capabilities

Hapi Congratulates SH Hotels & Resorts on its Hotel Visionary Award for Innovative Guest Experience Solution

Hapi CEO, Luis Segredo, Named Chair of the 2025 AHLA Global Technology 100 - Also cover on website

Hapi and Nemacolin Resort Win the Prestigious 2024 Hospitality Technology Visionary Partnership Award

Hotel M&A: Navigating Technical Hurdles and Driving Portfolio Growth

IHG, Sonesta, Nemacolin Speak on Stage on how a Modern Data Strategy is Critical to Success

Why Hapi is Essential for Implementing Salesforce Data Cloud in the Hotel Industry

Hapi Names New Head of Strategic Accounts to Ensure Customer Success

Hapi Enhances Your Hotel’s Loyalty Program

Hapi People Spotlight: Dima Kovalov

Get Hapi with Your Hotel Data: A Modern Solution built on AWS

VAI Resort Taps Hapi and Salesforce to Deliver Hyper-Personalized Guest Experiences

Hapi People Spotlight: Aya McKeen

Driving AI in the Hotel Industry - The Importance of Data

Next Generation of Hapi Solves for Hotel Data Integrations at Scale

Embracing the Multi-PMS Era: How Hapi Facilitates Seamless Data Integration for Hotel Companies

Data as a Utility: The Key to Unlocking Modern Data Strategies in Hospitality

🎉 Hapi attending both HITEC Toronto and The Hospitality Show Las Vegas!

Nemacolin Turns to Hapi for Salesforce CRM Deployment

Hapi People: Meet Martin Sestak, Platform Implementation Manager

Hapi Connects SevenRooms and Salesforce to Drive Guest Insights and Personalization at Crystalbrook Collection

Unlocking the Data Behind IHG’s Cutting-Edge Loyalty Functionality

Unlocking the Data Behind IHG’s Cutting-Edge Loyalty Functionality

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