.svg)
.svg)
.svg)
Building a smarter way to connect hotel systems.
2017
Luis Segredo and Nikolai Balba saw an opportunity to change hospitality tech by replacing slow, point-to-point integrations with a more efficient solution.
2018
By July, the first hotel was connected, and by December, Hapi was supporting 200 hotels.
2022
Hapi’s work with Hyatt wins Customer-Facing Innovation Award
2023
By October, Hapi had over 1M rooms connected worldwide.
2024
Hapi and Nemacolin Resort win the prestigious 2024 Hospitality Technology Visionary Partnership Award and Hapi’s work with SH Hotels (now Starwood Hotels) wins Hotel Visionary Award for Sales & Marketing.
Hapi is Hospitality (APIs)
Hapi connects the hospitality industry with powerful, reliable data streams designed specifically for hotels, making data integration, security, and innovation easier than ever.
Hapi-ness Comes from the Top
Luis Segredo is a serial entrepreneur with 30+ years in hotel technology. Before founding Hapi, he held leadership roles at Amadeus Hospitality and Newmarket International. He is passionate about leveraging technology to boost performance and enrich lives.
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”
Jeff Bzdawka, a C-Suite Executive with 30+ years in hospitality technology, excels in innovation, team scaling, and organizational transformation. His leadership roles include CEO of Knowland, SVP at Hyatt Hotels, and COO of TravelClick, with a board position at Evention.
“Every challenge is an opportunity to innovate and drive growth”
Brian Erdman, an IT professional with 15+ years in hospitality, has developed award-winning solutions at Hyatt and Starwood Hotels. Driven by a passion for user experience, he excels in enhancing and innovating technologies.
“The trick to having good ideas is not to sit around in glorious isolation and try to think big thoughts. The trick is to get more parts on the table.”
Christian Arias drives revenue growth by leading teams to success. With roles at STAYmyway and Newmarket International, he is dedicated to building strong customer relationships in hospitality.
“Worry is a misuse of imagination. Focus on what you want, not on what you fear”
Elena Lucas has extensive experience in People Operations, focusing on team growth, optimizing HR processes, and aligning strategies with business goals to foster innovative, collaborative cultures.
"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful."
Chris Bram has a strong background in CRM and hospitality loyalty programs with 10+ years leading hotel technology service delivery teams at Cendyn and 20+ years of experience consulting on data-driven CRM and eCommerce strategies.
"We’re not competitor-obsessed; we’re customer-obsessed. We start with what the customer needs, and we work backwards.”
The Hapi-est role might be waiting for you
We're serious about hospitality tech, and we're always searching globally for talented people ready to help shape the future of the industry.
Simplify the complex hotel tech landscape
Looking to make the most of your data or better connect systems?
.svg)