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Hapi Insights

Resources and News

Seven Best Practices of Award-Winning Hospitality Brands

Hapi People Spotlight: Oli Dizon

Seven Best Practices of Award-Winning Hospitality Brands

Customer Stories

How Nemacolin Unified Guest Data to Deliver Truly Personalized Luxury Experiences

Where Are You on the AI Grid?

Recognition Over Rewards

We Can Lead Your AI to Data, But We Can’t Make It Think

Beyond Dashboards: How Hotels Can Turn Connected Data Into Better Decisions

How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program

Jeff Bzdawka named Hapi CEO

Customer Stories

Behind Sonesta's Rapid Expansion: The Data Platform that Makes It Possible

Loyalty Program Readiness Quiz

The Future of Hotel Data Report 2025

Customer Stories

How IHG Turned Checkout into a Smooth, Contactless Moment Across 3,600+ Hotels

Hapi Applauds IHG’s Hotel Visionary Award for Guest Experience Innovation

Celebrating 5 Wins: Hospitality Technology Visionary Awards

Innovation in Hospitality Starts with Strong Partnerships

A lack of enterprise visibility is costing hotels loyalty and revenue

Hapi and Revinate partner

Guest Service Is No Longer A Contact Sport

Data as a Utility: The Key to Unlocking Modern Data Strategies in Hospitality

All About APIs: The Future of Integrated Technology

8 Best CRM Software for Hotels in 2025

Hapi and Revinate Team Up to Enable Hoteliers to Drive Direct Bookings Quickly and at Scale

Hapi CEO, Luis Segredo, Named Chair of the 2025 AHLA Global Technology 100 - Also cover on website

Hapi named as one of 2 potential "Game Changers" in the Hospitality Technology Industry

How Big Data can drive hotel value and loyalty

Hapi Partners with Revinate to Boost Hoteliers’ Direct Booking Capabilities

Hapi and Revinate Report Finds Trends in How Hoteliers Manage Data

Q&A with Jeff Bzdawka, Hapi president

Hospitality CRM: A Hotelier’s Guide to Learning Salesforce

The evolving nature of the relationship between hotels and their tech partners

Real-Time Data Can Serve as a Differentiator for Hotel Brands

The Great Reset: Start Reshaping The Guest Experience Now

Customer Stories

Elevating Guest Experiences: How Crystalbrook Collection Uses Hapi to Unify SevenRooms and Salesforce

Hapi Reaches New Heights as Hotels Demand Smooth, Real-Time Access to Critical Data

Tech Talk: International Hospitality Technology Hall of Fame Inductee Luis Segredo on Driving Innovation

Hapi People Spotlight: Joe Monette

Customer Stories

The Right Message at the Right Time: Revolutionizing Hotel Stays with Kipsu and Hapi

HM Exclusive: Nearly 50% of hoteliers struggle to access critical data

AI in Hospitality: Why Data Matters More Than Ever

Integration layer strategy: The real barrier to hotel innovation

Recognition Matters: Bridging the Loyalty Gap in Hospitality

Hapi People Spotlight: Natacha Shu

The Future of Hotel Data Webinar

Ryan Brough has been appointed Senior Vice President of Revenue and Growth

Customer Stories

How Langham Uses Data to Provide Unmatched Luxury

Customer Stories

Red Lion Hotels Corporation: Expedited Integration

Customer Stories

Rocco Forte: Building the Ultimate Guest Journey

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