Hapi President Jeff Bzdawka joined the dojo.live podcast to discuss how PMS systems have evolved—and why connecting them to the broader tech ecosystem is key to delivering better guest experiences.

In the episode, Jeff shares insights on the challenges hoteliers face with fragmented data and the growing need for real-time access to clean, reliable information. He explains how modern integrations can help brands move beyond outdated, siloed systems, making it easier to personalize service, improve operations, and ultimately create more memorable stays.

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Thanks to the dojo.live team for having us. You can check out more episodes of dojo.live here: www.dojo.live/interviews/