"We are improving the guest experience through our partnership with Hapi by pulling all of the property management system data up to a central location, being able to normalize that, and then utilize it for our different business use cases. (...) Working with the Hapi team is very Hapi. We actually have a great partnership with the Hapi team; they are like an extension of our internal team at IHG, so there really is no differentiation. We get along fantastic, and I'm overly impressed with the amount of expertise and skills that they bring to the table and the vast amount of knowledge that they have across all of the property management systems that we work with."

Kimberly Choate

Head of Property & Guest Integrations