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Hapi Data Lakehouse
Hapi Data Lakehouse is a managed, hospitality‑native lakehouse over your guest and operational data. Connect your systems and put your data to work in one normalized, AI-ready source you own – and your CDP, BI, and AI can finally build on.
See how Hapi helps Hotels | Technology Providers
Fragmented Hotel Data,
in one Governed Model
Your hotel data, in one place, and actually yours.
It currently sits inside a dozen vendors' systems, and paying to see slices of it back is not a foundation. Hapi Data Lakehouse holds reservation, guest, stay and folio data in one hospitality data model, governed and segmented to your company, with a full copy available whenever you ask. Whatever you run next, from reporting to AI, runs on data you control.
Open Formats, and a Way Out
Open Apache Iceberg and Parquet, exportable in full to your own cloud, so continuity is built in by design rather than promised by a vendor.
Connect Once,
Feed Everything
One normalized, real‑time data layer across the hotel systems you run. Reservation, guest, stay, and folio data land once in a single hospitality data model and serve every downstream system, instead of each consumer rebuilding its own copy.
Built to Be
Built On
One trusted source of guest data for all your partners, automations, and BI. Get started with Hapi Guest Identity or Hapi Automations.
Connectors Already Built
Hapi’s hospitality API connectivity has been in production since 2019, with reservation, guest, and stay data already flowing from 15,000+ hotels.
One Hospitality Data Model
Reservation, guest, stay and folio unified in one hospitality data model, so every downstream system builds against one contract instead of mapping each vendor's schema.
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Decide Who Gets In
You govern who has access and who's allowed to activate against it, system by system.
Take It Out However You Need It
Real‑time APIs, standard SQL in place or federated into your own cloud account, or scheduled Parquet exports by SFTP or to your own object storage.
Hapi Data Lakehouse
Core Features
Normalized, AI-Ready Data Model
Bring reservation, guest, stay, and folio data into a single hospitality model, so your AI and BI tools finally have clean data to work with.
Governed Access, Your Rules
Decide who can see the data and who can activate against it, so nothing moves without your approval.
Open Formats, Full Portability
Held in open Apache Iceberg and Parquet in Hapi's managed environment, partitioned and segmented by customer. Pull your complete history through the APIs anytime, or take a full export to your own cloud storage.
Three Ways to Get Your Data
Near real-time APIs, federated SQL, or scheduled Parquet exports — pick whichever fits how your team works.
Connectors Already Built
27+ property management platforms and 100+ systems, already connected and in production. Onboarding a property is configuration, not an integration project.
Secure and Reliable
PCI and SOC 2, AWS Partner. Every row of data is validated before load. Records that fail a critical rule are quarantined with the failed rule attached, not loaded silently.
Managed and Segmented
The Lakehouse is managed and multi‑tenant, partitioned and segmented by customer. Profiles and learnings are never merged or shared across customers, and your records are built only from your own data.
More Than Guest Data
Folio‑level financial detail and operating records at event‑level truth, which is what an enterprise data warehouse load or a loyalty points calculation actually needs, rather than summarized buckets.
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Built for Hotel Technology Providers, Too
Integration can be a hidden cost in the hospitality industry, and breadth beyond the PMS is often out of reach at any reasonable price. Hapi Data Lakehouse gives you one hospitality data model, pre-connected to thousands of hotels, so you can stop building plumbing and start building product.
Connect Once, Reach Everything
One hospitality model spans 15,000+ hotels, so coverage compounds without more integration work on your end.
Breadth Beyond the PMS
Dining, spa, loyalty, surveys, Wi-Fi, and web data, all in the same model, down to folio-level detail instead of summarized buckets.
Build On It
Clean, governed hotel data, delivered in one hospitality model, ready to embed in your own product. You integrate once with Hapi instead of maintaining connections to every hotel system. What you build on top is yours.
A Supplier, Not a Competitor
Pricing with your commercial model in mind, while clear product boundaries keep Hapi focused on the data layer.
Frequently Asked Questions
No. It's normalized to a hospitality data model out of the box: reservation, guest, stay, and folio, and pre-connected to 15,000+ hotels. A generic data cloud arrives empty. This one arrives normalized to a hospitality data model and already connected to the hotel systems you run.
A DIY build starts from zero and takes on maintenance indefinitely. Hapi Data Lakehouse starts pre-connected and normalized, so the build cost and any history stranded by a PMS migration aren't yours to carry.
The hotel brand, as the collector of the first-party data, owns the data. It's stored in open formats in Hapi's managed environment, segmented by customer with a full copy exportable to your own cloud storage on request.
Live supply refreshes on 15-minute micro-batches, with near real-time APIs available for anything that needs to move faster.
Hapi Data Lakehouse is the governed foundation. Hapi Guest Identity, your automations, and the partners you choose all draw from that same trusted source.
Simplify the complex hotel tech landscape
Looking to make the most of your data or better connect systems?
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